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Clutch

Clutch is a digital origination platform for credit unions, offering account opening, loan origination, automated decisioning, and AI-powered lending and collections assistants.

Clutch is a digital origination platform built exclusively for credit unions. Based in the United States, the company provides a suite of tools that combine fintech-speed technology with a member-first approach, aiming to modernise how credit unions handle account opening, loan origination, and member support.

The platform's core products include digital account opening, loan origination, and an omnichannel origination system that spans multiple channels. Its Fastlane automated decisioning engine streamlines approvals, while two AI-powered assistants - HAL for lending and Emma for collections - augment operational capacity. Clutch reports that its technology has reduced approval times for in-branch intake from 25 minutes to 3 minutes and cut manual reviews and IDV spend by 40%.

More than 150 credit unions in the United States use the platform. Among the reported outcomes are a 50% increase in look-to-book ratios, a 9% recovery rate on abandoned applications, and a 227% increase in deposit accounts during the first week after go-live. The company's stated mission is to transform credit unions into modern fintech lenders.

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