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$29.00 – $45.00 / hour · Remote · United States
Astreya
Astreya is a global AI-first managed IT services provider, founded in 2001 and headquartered in San Jose, that designs, deploys, and manages enterprise technology environments across 40+ countries.
Astreya is a global managed IT services provider headquartered in San Jose, California, with operations in over 40 countries. Founded in 2001, the company designs, deploys, and manages complex technology environments for enterprise clients. Its service portfolio spans AI automation, cloud infrastructure, cybersecurity, digital workplace services, data engineering, network and data center management, application engineering, service desk operations, IT asset management, and AV workplace collaboration.
The company takes an AI-first approach to service delivery, building proprietary automation frameworks and production-ready AI solutions. These include internal platforms such as Ara, Lynx, Pictor, and AI OpsHub, as well as solutions published on the ServiceNow Store and Databricks Marketplace, including TicketLens, Astraix, Attachment Summarizer, and Data Trust and Stats Intelligence (DTSi).
Astreya supports over 500,000 end users worldwide and manages more than 1.5 million tickets annually, reporting an average customer satisfaction score of 4.95 out of 5. The company's operating model emphasises reusable intellectual property and pre-built accelerators to deliver predictive, intelligent IT services at scale.